Soft Feel Velvet Mink
Soft Feel Velvet Mink
- We start manufacturing your order within 24 hours of payment
- Once your items are ready, it goes to our QA team to perform various quality checks
- Once the QA is passed the delivery is confirmed
- Our delivery team will phone you 24-48 hours before delivery date to confirm
- On the delivery day, your driver will call at least 30 minutes prior to the delivery to ensure you are at home
| Size | Height (HBH) | Height (H) | Length | Width |
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Customer Service
Our team is always on hand to help
Returns & Refunds
Within 30 days or receipt
Price promise
The best price guaranteed
Recycle Service
A great night’s sleep shouldn’t cost the earth. We’re committed to providing a service that is good for both our customers and the planet. Through our recycle service we ensure that the life cycle of our beds is fully accounted for, from the materials and processes we use to create them to how they are dealt with at the end of their life.
Simple Assembly
Ready for a great night’s sleep? Assembling your new bed frame couldn’t be easier. A screwdriver is the only tool you’ll need to put this frame together and, with clear instructions included, you’ll have your new bed up in no time. All fixtures and fittings come pre-fitted meaning this bed frame is ready to go when you are.
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FAQs
All our products are manufactured in the heart of West Yorkshire.
Yes, we offer a three-year guarantee on all our beds and mattresses. Our products are hand crafted by a highly skilled team using the best materials and manufacturing methods. This is to ensure that both our products are attractive and versatile. Our guarantee protects your purchase from structural defects and manufacturing faults. See more about our guarantee here; https://sleepvillage.co.uk/policies/shipping-policy
Delivery timescale is approximately 5-10 working days depending on the type of items you have ordered, where in the UK you live and our delivery schedule to your area. A few days before, you will receive a notification which will state your delivery date and time slot.
If you believe the item, you have received is faulty or incorrect, please call our customer service team on (number) within five days of delivery. We may also ask you to send us photos of any damages to offer you suitable course of action.
Yes, to find out more please click on the following link; https://sleepvillage.co.uk/pages/klarna-faqs
Our ottoman bases incorporate hinged gas pistons to help you lift the mattress base easily.We recommend you place your mattress on your ottoman base before use as added weight of the mattress will dampen any stiffness of the struts allowing a more control operation. Your headboard remains from the platform, open or closed. Please call our friendly customer service team on (number) if you are having any difficulties and we will be happy to assist.
Buy any headboard with confidence as all of our headboards are made to fit UK standard bed sizes.
Yes, this is particularly important to us and we ensure that all our products confirm to UK fire and safety regulations.
Customers are able to cancel orders before the manufacturing process. However, once the item is in process of manufacturing, we would require a 50% cancellation to cover our cost of materials, administration and process time.
Our bed frames all feature a slated base. You can choose to have a solid base also. Our storage divan and ottoman bed have a solid mattress base.